Ordering Information


Our ordering process is simple, but the following information may be helpful when exploring our site and placing your order. 

You may notice that some products (rings, bangles, raised state pendants, etc.) are listed in a certain pattern and finish - if you prefer another variation, please feel free to leave detailed instructions in the comment box of your order and we'll be happy to accommodate your request if possible!

*For pendants, prices are determined based on the shape you choose.  

Step 1 - Pattern

Pick your favorite pattern collection. We will launch new patterns with every season, so check back for new additions to the C413 pattern page! 

Step 2 - Shape

Now that you've chosen your pattern, select your favorite shape.  Previews of every pattern are not available in every shape, so you may have to use your imagination along with the shape guide which is included in the photos of every collection listing.  If you have a question about a specific pattern and shape combination, message us and we will see if we happen to have an image of it on file.  

Step 3 - Finish

Whether you prefer bright and shiny, or antiqued and polished, our finishes add to the uniqueness of your piece. The antiqued finish is still polished and shiny, the recesses are just darkened to make the pattern and letter more distinguished. The natural - or bright and shiny - pieces tend to show oils and develop a natural patina, so we recommend polishing with a soft jewelry cloth on a regular basis. 

Step 4 - Personalize with an Initial

If you would like a letter, place the letter in the "order notes" box located in your cart.  If you are ordering a three letter monogram, please type the monogram as it will appear on the piece of jewelry.  For example, if your first name starts with A, middle name starts with B, last name starts with C the monogram should be typed aCb. (Ex: Name - Georgia Sue Peach = gPs). If you have questions, please don't hesitate to ask - we want to get it right! 

Step 5 - Special Instructions

In the image gallery (coming soon), you will (soon) find a variety of custom options that are tailored to a client's specific design idea.  If you prefer a doubled pendant (two sizes on the same jump ring OR two sizes on separate jump rings, but on the same chain), please give specific instructions in the comment box.  It's important that you leave the correct contact information so we can contact you if we need to clarify any of your notes. 

Step 6 - Review & Place Your Order

Review your cart and place your order.  If your piece is a gift, please include the first name of the recipient in the order notes section so we can include a special "handmade with love for..." tag.  After you have designed your own custom creation, you're ready to order! 

Step 7 - Confirmation & Shipment

After your order has been placed, you will receive a confirmation email to provide a reference number for your order. Once your piece is complete and on its way to its new home, you will receive a secondary email with shipment information and a tracking number.  All orders are shipped USPS Priority Mail from Florida. 

Step 8 - Enjoy

Welcome to the Crossing 413 family! A little piece of our heart goes into each and every one of our creations. We hope that as you wear it next to your heart, you are reminded that you are fearfully and wonderfully made and are truly one-of-a-kind!